Privacy Policy
LAST UPDATED: JULY 2026
1. Who We Are
Studio Joinery Ltd (“we”, “our”, “us”) is a UK-based specialist in bespoke joinery, architectural woodworking, timber windows and doors, kitchens, fitted furniture, staircases, and commercial interiors. We are committed to protecting your personal information and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
When you visit our website or contact us, we may collect the following information:
- Your name and contact details (email address, telephone number, company name where applicable)
- Details about your enquiry or project
- Property information relevant to your project
- Files you choose to upload, including drawings, plans, photographs, specifications, or design documents
- Technical information such as your IP address, browser type, device information, and cookies
- Any other information you voluntarily provide when communicating with us
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and requests
- Prepare quotations and project proposals
- Design, manufacture, supply, and install bespoke joinery products
- Communicate with you throughout your project
- Process orders and manage customer relationships
- Improve our website, products, and services
- Comply with our legal and regulatory obligations
4. Legal Basis for Processing
We process your personal information under one or more of the following legal bases:
- Your consent
- Performance of a contract or steps taken before entering into a contract
- Compliance with legal obligations
- Our legitimate interests in operating and improving our business and customer service
5. Data Sharing
We do not sell or rent your personal information.
Where necessary, we may share your information with trusted third parties involved in delivering our services, including:
- Suppliers and manufacturers
- Delivery and logistics providers
- Installation contractors
- Professional advisers
- IT and website service providers
All third parties are required to process your information securely and only for the purposes for which it has been shared.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, warranty, and tax obligations.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information where appropriate
- Restrict or object to processing
- Request transfer of your data to another organisation
- Withdraw your consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to ensure it functions correctly and to improve your browsing experience.
We may use:
- Essential cookies required for website functionality
- Performance and analytics cookies to help us understand website usage
- Preference cookies to remember your settings
You can control or disable cookies through your browser settings.
9. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.
10. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Studio Joinery Ltd
Email: office@studiojoinery.co.uk